Rock Lounge

Marcus Garcia has been the owner of the Rock Lounge (RL), an indoor climbing gym in Durango, since 2014. Marcus had transitioned from being a RL employee, a rock climbing guide, and owner of a small construction company before then. The RL was profitable in his first year, yet he thought there was more potential to be realized.

Marcus had sent his business manager to a locally sponsored event which introduced them to the Small Business Development Center (SBDC) at Fort Lewis College. SBDC is a free resource for entrepreneurs wanting to start, grow or sustain their business. Marcus contacted SBDC and was put in touch with Carl Malmberg, an advisor whose specialty is business operations. Carl instructed Marcus to create a profit/loss system to find where the RL made and lost money. In addition, Carl provided insight and structure on financial costs and overhead projections. Marcus saw positive gains over the course of that first year into the next two years. “Carl helped me understand how the business worked and what made this business unique.”

In March 2017, the property owners sold the building where the RL was located and they had to be out by the end of April. Marcus contacted Region 9 (a non-profit that promotes economic development in southwest Colorado) for a small business loan, but was rejected. This left him unsure of how to proceed. He reached out to Carl for guidance. Carl contacted Region 9 on his behalf and learned Marcus would need to provide a sales forecast for the next three years to show future profit. Since the RL was profitable during Marcus’ three years as owner, Carl gave instruction on how to create a financial spreadsheet which would provide the details Region 9 wanted.

During this time, Marcus had friends who had offered him a building location to relocate the RL. The loan Marcus had applied for would be for interior reconstruction. As the building codes and requirements were being sorted out, Carl spoke directly with the loan officer to justify RL’s business model and explain their financial projections. Marcus said Carl’s involvement was an important reason the loan was secured in November 2017. Construction soon began with the help of Marcus’ friends and members of the community. The RL reopened in February 2018.

“I learned the importance on how to account for all expenses, including the small ones. From the cost of a computer servicing, paper towels, to knowing the exact point of sale that comes from the swipe of a card.” Due to the loss of time between closure to reopening, the RL is not yet where it was financially from early 2017. “We have been reaching out to the community to let them know our new location (111 East 30th St., Durango). I want the RL to be a climbing community center and a place where the youth of Durango can find who they are through climbing.”

Marcus will revisit SBDC at six months’ time from the reopening to review the financial information and stay on course with the projections. The RL currently has one full time and six part-time employees. His present focus is to raise $120,000 to expand by constructing a rope climbing area. “SBDC being free to the public was the biggest thing for me. They helped get me in the right direction and guided me along the way.”

Handcrafted House

Since opening its doors in mid December of 2010, Handcrafted House has seen a great response from the community thus far, says owner Sheryl Lock. Located at 1323 East 2nd Ave., the store offers sustainable finishes and interiors. “We carry all non-toxic finishes and will be expanding into interiors: natural latex beds, rugs, shower curtains, organic bedding,” describes Lock. “We’ll also have more wall stencils and fun things like that; we’ve been adding about a

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Out West Saddlery

By Malia Durbano Out West Saddlery owner Terri Beecher knew advisor Rich Lindblad since they both live in Pagosa. She contacted him for some advice.While most businesses contact the SBDC for help with getting started or growing, Terri had a different problem. After several visits, Rich concluded that the business had great potential for growth. However, Terri explained what a hard time they had finding good help. She and her husband had built a wonderful,

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Durango Running Company

Durango Running Company owner, Brett Sublett had lots of experience in the outdoor retail and athletic shoe industries but had never owned his own store. Sublett had managed Your Running Store for four years and then became the footwear buyer at Back Country Experience for three years. He also knew a lot about running and running shoes since he Coached Cross Country at Fort Lewis. When Sublett decided he wanted his own store, he contacted

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Canyon of the Ancients Guest Ranch

            Garry and Ming Adams created Canyon of the Ancients Guest Ranch, a luxurious boutique guest ranch, in Cortez.  When Garry purchased the land in the beautiful McElmo Canyon in 2006, the three dwellings on the property were uninhabitable.  Their goal was to stay true to the land’s western heritage and create a working guest ranch.  Guests would stay in comfortable remodeled houses, part take in the raising of livestock, be offered organically raised foods

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Spire Physical Therapy & Wellness

“I want my clients to own their health, empower them to take charge, help them learn, take ownership of their bodies and do what they love.” That is a quote from Jacki Gilpin. She is the owner of Spire Physical Therapy and Wellness, located in Cortez, CO. She chose to leave her previous job as a staff therapist as the clinic’s primary focus was on the bottom line. The structure emphasized billing more each visit

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Pilates Connection

By Malia Durbano Kim Moriyama opened the Pilates Connection in 2002. She envisions her business as a vehicle to make a positive difference in peoples’ lives and is so grateful for the instructors who work with her that are passionate about doing that. In 2013, Kim met with advisor Joe Bishop who, “Was an awesome sounding board and helped me with revisioning to make the studio vital and dynamic.” She implemented the ideas they came

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